Why Book With Us?

Here are just a few reasons why you should book with us:

  • IATA ACCREDITED

  • TICO ACCREDITED

  • PROTECTION BC ACCREDITED

  • DESTINATION SPECIALISTS

  • 100% SECURE PAYMENTS

  • NO HIDDEN EXTRAS


What Our Travellers Are Saying

 

Check out what some of our happy travellers had to say about the travel services they've received from us at Douwnunder Travel!

 

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"Sherry was masterful at updating our changes, the associated costs and even the incidentals of permission letters, electronic visas, and other considerations when plans change..."

Hi Jason

I wanted to share with you how pleased I was with Sherry supporting our efforts to rebook our travel at the last minute as a result of some highly successful playoff work from our son.

 

I really appreciated Sherry's calm and measured effort to find a reasonable option to accommodate splitting our family travel with half of us departing on the original course, and half staying for the championship game. Sherry worked hard to minimize the damage and found an option we were prepared to accept that only left us a day behind.

 

As the games unfolded and the likelihood neared, Sherry was masterful at updating our changes, the associated costs and even the incidentals of permission letters, electronic visas, and other considerations when plans change.

 

I can't imagine trying to do this myself over the phone or over a website while trying to coach, preparing to leave, tying up loose ends at work and so on. I am so thankful and appreciative that we have used your faithful service for so many years and we had Sherry handling our every detail.

 

In the end, we won - and our son chipped in with the eventual game winner. I hope you guys share a little in this success - we couldn't have done it without you.

 

Carey

Calgary, AB

12 Apr 2017

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“Thank you for arranging with short notice our tour of New Zealand and Fiji” 

Hi Taryn,

 

Thank you for arranging - with short notice - our tour of New Zealand and Fiji.  The all inclusive tour of the South and North Island was excellent and highly recommended.

 

Relaxing for 6 days at Malolo Island Resort, Fiji on the way home made for a special vacation.

 

Larry

Calgary, AB

11 Apr 2017 

 

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“Our vacation was terrific!! We had such a good time, and it was more than what we imagined it would be.”

Hi Jason,

 

Our vacation was terrific!! We had such a good time, and it was more than what we imagined it would be.  Cook Islands were incredibly beautiful, and the wedding in Australia was a lot of fun. Thank you so much for all of your help (and for suggesting the Cook Islands!).  We didn't have any problems at all, and had a great, relaxing holiday. (Actually the only problem was that we had to come back to Calgary, haha!)

 

Hope you had a good weekend! Thank you so much again!!!

 

Ann

Calgary, AB

10 Apr 2017

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"...we want to thank you for your attention to detail and the fact that every part of the trip went like clockwork"

Hi Jason

 

Just returned a few weeks ago from 3 weeks in Western Australia, Northern Territory and South Australia. As with the trip you planned for us to New Zealand, this trip was also fantastic.

 

Again, we want to thank you for your attention to detail and the fact that every part of the trip went like clockwork.

 

Your suggestions and booking of the tours were bang on - as we really enjoy the smaller group tours.

 

We will be heading back to Australia (and the South Pacific) and look forward to working with you again.

 

Thanks again,

 

Marilyn & Shane

Calgary, AB

06 April 2017

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"Thank you Downunder Travel for not only putting together a wonderful holiday logistically but for also providing us with great recommendations along the way..."

 

Hi Taryn

 

My husband, daughter and I traveled for almost 5 weeks in both Australia and New Zealand.  We loved every moment of this beautiful part of the world. Thank you Taryn from Downunder Travel for not only putting together a wonderful holiday logistically but for also providing us with great recommendations along the way.  The suggestions were really diverse and super fun!  Your guidance was very much appreciated!

 

Joanna

Calgary, AB

22 Mar 2017 

 

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"We arrived home yesterday from our amazing trip. Thanks so much for arranging things so well for us. I was very impressed with the fact that everything went so smoothly"

Hi Jane,

 

We arrived home yesterday from our amazing trip. Thanks so much for arranging things so well for us. I was very impressed with the fact that everything went so smoothly. Pick-ups for tours and transfers were right on time. How great to arrive at Cairns airport and have a driver waiting for us.  You and your contacts did an excellent job!

 

Australia is a wonderful country to visit. The people were so friendly and hospitable. We had fabulous weather.

 

Both our sets of tennis tickets [at Australian Open] were great. We saw Federer play in the evening session, which was very lucky.

 

I was especially pleased with the tours that you booked for us. They were all excellent.

 

Thanks again for making this a memorable trip for us.

 

The Larsons,

Vancouver Island

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"It is so reassuring to have someone like you to advise me... especially as a first timer on a long flight"

Thank you Stephanie for all your help. It is so reassuring to have someone like you to advise me on my travel accommodations, especially as a first timer on a long flight like this. 

 

Brandi

Toronto ON 

02 Feb 2017

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“Lori carefully created the perfect itinerary to fulfill all of our requests.  She even continued to look for ways to improve our travel experience."

 

Hello,

 

How fortunate we were the day we found Lori at Downunder Travel.  My husband and I desired to celebrate our 30th Wedding Anniversary with our friends who were also celebrating their 30th as well.  We only had a general idea of what we wanted to do in Australia, New Zealand, and Fiji.  Our desire was to have a trip of a lifetime that included bucket list items such as New Years Eve in Sydney Harbor overlooking the Opera House and Sydney Harbor Bridge as well as snorkeling at the Great Barrier Reef.

 

After several calls to different travel agencies I was beginning to feel discouraged.  I was asked questions such as:  What was my budget? Where did I want to go?  How long did I want to stay? What did excursions would I like?  Frankly I had no idea what a trip like this would cost nor did I know what would be possible to experience in a limited amount of time.  That was why I was asking a professional!

 

Thankfully my next call was answered by a friendly, energetic voice.  Lori quickly gained my confidence with all of her knowledge and experience.  After I shared my general ideas she prepared an overall itinerary which included suggestions for flights, hotels and excursions.  We discussed each option with our friends and selected the ones that we liked.  Lori carefully created the perfect itinerary to fulfill all of our requests.  She even continued to look for ways to improve our travel experience.  One day she notified us that she found a deal, and we could upgrade our flight from the US to Auckland for a nominal fee.  What a treat!

 

Lori handled every detail.  Every flight, connection, excursion, and other details were carefully laid out for us.  We were confident that we had just to enjoy our vacation.  At one point some tickets had not arrived at our hotel as expected.  After attempting to resolve the problem with the hotel we e-mailed Lori to ask her help.  Fortunately, the hotel finally found the tickets, but not before Lori had already made calls and efforts to help us resolve the situation.  (Another Star for Lori!)  Overall our travels were worry free, and yes – It was a most incredible & memorable trip of a lifetime!  If you are planning on going “down under”, I would highly recommend Lori to help you plan your adventure! 

 

Donna and Greg,

Los Angeles, California

25 Jan 2017

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"A quick thank you for everything you arranged for our Australian vacation!  We had an awesome time, and you made it all seamless, from seat selection, transfers, timing, accommodation etc."

Hi Jason

 

Happy New Year!  A quick thank you for everything you arranged for our Australian vacation!  We had an awesome time, and you made it all seamless, from seat selection, transfers, timing, accommodation etc.  We truly appreciate all you did for us.  We had a great time catching up with friends and are already percolating with ideas of when to go back again.  I always loved Australia and now, the rest of the family are on board more than ever too.  We had an exceptional time

 

Our Port Douglas accommodation was perfect.  Is it possible that we stayed there in a smaller apt when we went back in 2000?  It was kind of familiar - updated and renovated, but we couldn't be sure.   It suited us well - loved being central with no need of a car. Had some great restaurants in Port Douglas.  There were some short lived rain storms and the humidity had to be near 100% but we took advantage of the pool and air con.  We walked to the beach to have a look.  Great having laundry with a dryer - nothing ever hang-dries in that humidity, does it?!

 

The [Great barrier Reef excursion] was great - saw tons of stuff (reef shark!), and loved the smaller size boat taking us out to the outer reef.  I wouldn't hesitate to offer that to families with our age range (age 9 and 12).  Much preferred to the massive boats and it was smooth enough sailing, safe and crew was delightful.  Two of us did an introductory.  They even had our son’s need for prescription goggles on file, so much appreciated. 

 

The rainforest tour highlights were the ranger talk (free and hilarious if you can catch it the right time - I'm sure he was off-script) at the first stop on the gondola (Barron Falls were raging after all the rain) and the wildlife park.  Though we were rushed through, and the kids were disappointed they had no time to cuddle a koala (not enough time at wildlife park, nor in Kuranda at Koala gardens).  We'd had an early pick up to transfer us to the gondola, and then the scenic rail + travel time back to Port Douglas made for an 11 hour day.  

 

All in all, it was an absolute dream vacation - thanks SO much for all you did.  Know we are grateful for all your help and expertise and keeping us happy and organized.  Fantastic!  We will be cherishing the memories for a good long while

 

Til the next one,

 

Sharlene

Calgary, AB

20 Jan 2017

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"9 weeks went by without a hitch and your guidance on what to see & do was invaluable.  We can’t thank you enough for making this trip everything we dreamed it would be"

Jason,

 

A huge thank you for all your work on our trip of a lifetime to Australia and New Zealand. 9 weeks went by without a hitch and your guidance on what to see & do was invaluable.  We can’t thank you enough for making this trip everything we dreamed it would be.  We will recommend Downunder Travel to anyone interested in travelling to Australia, New Zealand and the South Pacific.

 

Doris & Bob

Calgary, AB

19 Jan 2017

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"Sydney was fabulous.  [Our hotel] was at the perfect location.  Good move to get out of the city on the Blue Mountain day tour."

Hi Ryan,

 

Rarotonga was lovely.  [Our hotel] was lovely.  We ended up renting a car (from a guy from Brampton!) and got around everywhere. 

 

Flying so far has been fine.  No issues with Air New Zealand. Taking that upgrade to premium economy on the long haul flights was a brilliant recommendation.  Thanks for that!

 

Sydney was fabulous.  [Our hotel] was at the perfect location.  Good move to get out of the city on the Blue Mountain day tour.  That tour company was well organized with a knowledgeable driver/guide. 

 

We both liked Adelaide too -different size and pace than Sydney.  The Kangaroo Island overnight tour was terrific.  Well organized company with a terrific guide who spent two full days with us.  Fantastic food on that tour some of which was cooked by the guide himself.  I would recommend that tour to anyone who really wanted to see [truly Australian] wildlife in natural surroundings. 

 

We're on our last day in Melbourne.  The 2-day Great Ocean Road tour was another winner - well organized and we ended up with 4 other Canadians. 

 

So far no major issues.  The [hotel] here in Melbourne is crazy busy with the Australian Open being on but they are still managing to provide us with great guest service.  Rob left a golf shirt here when we checked out our first time and the hotel was able to find it when we realized the problem and gave it to us when we returned.  I was impressed. 

 

Will circle back at a later point in our trip. 

 

Thanks again.

 

Diane

Toronto, ON

17 Jan 2017

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"We were so impressed with everything and will definitely be recommending Downunder Travel to our family, friends and business acquaintances"

Hi Jason & Angie!

 

Brian and I have both travelled extensively (mainly in our 'former lives'!) and were hesitant to become involved with a travel company, preferring to make our own arrangements.  We were so impressed with everything and will definitely be recommending Downunder Travel to our family, friends and business acquaintances.

 

To Taryn, many thanks for arranging such a memorable and worry-free trip.

 

Hope all are well.

 

Nicki & Brian

Calgary, AB

07 Jan 2017

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"Sad to say that I am back home to reality. But happy to say that I had a great time on the trip! Thanks for planning such a fun itinerary for us"

Hi Stephanie,

 

Sad to say that I am back home to reality. But happy to say that I had a great time on the trip! Thanks for planning such a fun itinerary for us.  We saw so many cool and cute animals, and got to experience how they live down under. 

 

I even met your business partner from Calgary in the Cook Islands with his family. 

 

Jane

Toronto, ON

05 Jan 2017 

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"Downunder Travel Calgary booked EVERYTHING for us. Their professionalism was a breath of fresh air and looked after us like family"

Hi Taryn,

 

Our Cook Islands family vacation was a dream! Downunder Travel Calgary booked EVERYTHING for us. Their professionalism was a breath of fresh air and looked after us like family. Taryn answered all of my questions and got me the best deals. They went above and beyond to make sure our vacation went smoothly. We will not hesitate to rebook with Downunder Travel!

 

Shari K.

Calgary, AB

04 Jan 2017

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"We didn't feel any pressure or felt we were being oversold on [our] holiday.  Almost immediately, we felt very confident in booking our first big family vacation..."

 

Good Morning,

 

We were considering a winter holiday when we came across an ad for Christmas 2016 in the Cook Islands.

 

We are a family of six (with four kids aged 17 and under) that, as a family, had never travelled overseas; the trip seemed daunting.  A few internet searches stoked our interest and a short time later, we visited Vanessa from Downunder Travel.  Vanessa's extensive personal experience in the Cook Islands was extremely helpful.

 

Vanessa made us feel very comfortable with the idea of travelling to the South Pacific.  We didn't feel any pressure or felt we were being oversold on component of the holiday.  Almost immediately, we felt very confident in booking our first big family vacation with Vanessa and Downunder Travel.  

 

Vanessa recommended a property on Rarotonga that was perfect for us.  She offered great, spot-on advice for activities and shopping.  The moment we arrived on Rarotonga, we knew we had made the right choice. We really enjoyed ourselves at Downunder Travel's Christmas Mini Golf Tournament hosted by Jason and Angie.  It was great to meet the owners of Downunder Travel, their wonderful family and the other Canadians who joined us for a fun time on the mini golf course.

 

Rarotonga was absolutely gorgeous.  Lush vegetation, beautiful safe beaches and wonderful snorkelling.  The Cook Islanders were very friendly and welcoming.

 

Our vacation was carefree.  While in the Cook Islands, we needed to clarify one minor item with Vanessa.  She quickly responded to our email and also phoned us.  She confirmed the details with the resort to ensure all the details were accurate.  Vanessa offered this great effort....on her day off.  Truly impressive dedication to her travelling clients! 

 

Our first South Pacific holiday was far better than expected and we are so grateful we chose Downunder Travel to book this memorable holiday.  We heartily recommend Downunder Travel and their knowledgeable, friendly travel experts.

 

Dennis and Tracy 

Edmonton, AB

03 Jan 2017 

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"I am currently working on a photo book of my trip and there isn’t one thing I would have cut out. Thank you so much for doing such a great job or organizing and co-ordinating everything..."

Hi Stephanie,

 

I have been meaning to follow up with you regarding my trip and to tell you how much I enjoyed the whole experience. All the hotels you chose were perfect especially the [hotel] in Port Douglas and the [hotel] on Hamilton Island. I wish that I had had more time on Hamilton Island. It was a magical place. The homestead on Kangaroo Island and the tour were outstanding as well. I am having a hard time choosing my favourite experience, it was all so great.

 

I am currently working on a photo book of my trip and there isn’t one thing I would have cut out. Thank you so much for doing such a great job or organizing and co-ordinating everything. Everything went like clockwork. I will definitely be going back. It’s just a matter of when!

 

Many thanks,

 

Wendy

Mississauga, ON

23 Nov 2016

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"Our holiday couldn't have been better! Thank you so much for putting together a fantastic holiday!"

Hi Jane


Our 10 day holiday couldn't have been better! Thank you so much for putting together a fantastic holiday! Bob especially wants to say the accommodation was very good!
Best travel agent ever, Jane!


G-day, 

Bob and Cathie

Vancouver, BC

17 Nov 2016

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"...All of the transfers and arrangements so far have been flawless... The harbour Cruise was excellent and we would certainly recommend it"

Hi, Stephanie!  

 

Sydney was an amazing place to visit and [our hotel] is superbly located in the heart of the CBD, surrounded by opulent shops such as Rolex, Cartier, Prada, Gucci ,  etc. etc.  Easy walking to all the sights of Sydney, but you knew this already.  The harbour Cruise was excellent and we would certainly recommend it to your future clientele. 

 

The Blue Mountains exceeded expectations.  Thanks for putting us [up in a hotel] there. We were glad that breakfast was included! Ordering a hot breakfast by room service would have cost us $90!

 

So, here we are in Port Douglas.  We did [an] outer reef tour yesterday and it was utterly amazing.  Neither of us are exceptional swimmers but we did the guided snorkeling [excursion] and we can't say enough good things about it.  Make sure all of your clientele who come here do this!  The [hotel]  is an interesting place, about a leisurely 20 minute walk from the main shopping and restaurant strip.  

 

By the way, all of the transfers and arrangements so far have been flawless. 

 

All for now!  We'll give you an update in the near future.

 

Thanks and best wishes,

 

John and Val 

Minden, ON

09 Nov 2016

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"Loved the koalas and kangaroo tour!... Our hotel offered us a complimentary upgrade to a suite. I am sure it is bigger than some condos!"

Hi Stephanie,

 

Loved the koalas and kangaroo tour! Even got to see some courtship behavior.  Our guide is a vet and was able to give us loads of info.  The great ocean tour was a very long day but well worth it. Once again, a super guide.

 

Are now in Auckland. Our hotel offered us a complimentary upgrade to a suite. I am sure it is bigger than some condos! Picking up the van later for the next stage of our adventure....

 

Christine

Gatineau, Quebec

07 Nov 2016

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"You've done it again. [Our hotel] is an incredible place and so convenient to our connections"

Stephanie, You've done it again. [Our hotel] is an incredible place and so convenient to our connections, it’s like they must have had us in mind.

BTW, the beer is just as good as I remember. 

Thanks

 

Bob

Mississauga, ON

04 Nov 2016

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"Thanks again for all your help in booking the return flight to Brisbane plus all the domestic flights and the ...tours"

Hi Ryan

 

Just wanted to let you know that I had a fabulous trip to Australia. I didn't realize that you'd booked me with single supplement for the Outback Tour and the Ocean Road tour, so it was a wonderful surprize when one evening I was just hoping to get a bottom bunk in the cottage for nine with one bathroom and shower, and ended up with my own cottage with burning fireplace, with separate bedroom and private bathroom with shower.

 

Thanks again for all your help in booking the return flight to Brisbane plus all the domestic flights and the Outback and Ocean Road tours.

 

Irene

Toronto, ON

20 Oct 2016

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"The itinerary was great - we saw so much of the country in three weeks.  We already have ideas for what we want to do when we go back..."

Hi Jane!

Thank you sooo much for everything you did!!!  The trip was amazing - everything! The accommodations were all fabulous.  We loved meeting the owners and absolutely love David and Dmitri in Whitianga - we plan to go back as soon as possible. 

What a great country!  I so could live there.  The itinerary was great - we saw so much of the country in three weeks.  We already have ideas for what we want to do when we go back.  Unfortunately the weather didn't cooperate for the Tangaririo Crossing but we did a 6 hour hike to the Tama Lakes.  So - I have to go back to try to do the hike again!  What a gem the Chateau is!!! 

We heli hiked at Franz Josef, funyaked on the Dart River, segwayed in Queenstown, spent a day at Te Papa (I loved the Wellesley too), did the glowworms at Te Anau, hiked and sea kayaked in Abel Tasman, went to the Botanical Gardens, cable car and planetarium in Wellington, did tons of geothermal stuff in Rotorua and did the rafting trip with the 7m drop, went to Hobbiton, had a great drive around Coromandel and went to Hot Water Beach (cool!!) and Cathedral Cove. 

So, thanks so much Jane - it was an incredible trip to an incredible country!

 

Carol and Bob

Ontario

08 Jun 2016

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"...everything went smoothly, the accommodations were great and were in great locations"

Jason,

 

I had a wonderful trip, everything went smoothly, the accommodations were great and were in great locations, just as we requested.

The Holiday Inn Sydney was perfect. The first morning we went up to the rooftop pool and were surprised with  a beautiful view of the harbour and Opera House. The Rocks district was nice to stay in and we enjoyed the history of the area.

The Rocks walking Tour we took was good, I recommend it.

Lady Elliot Island was a highlight too.

Thank you,


Colleen

Calgary, AB

30 May 2016

 

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"The accommodations were well situated and very nice.  I appreciated all the details of our itinerary that you discussed with us ...to make our journey hassle free"

Hi Jason,

 

Thank you for organizing such a well planned visit to Australia.  Everything turned out so well.  The accommodations were well situated and very nice.  I appreciated all the details of our itinerary that you discussed with us before we left to make our journey hassle free.    It really took the stress out of traveling for us so we could just enjoy our holiday.

 

 I would love to rebook with Down Under in the future since there is so much I didn't see. 

Take care.

 

Cindy

Calgary, AB

29 May 2016

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"We had a wonderful time and everything worked out smoothly. The accommodation was excellent, and location-wise, it couldn’t have been better"

Hi, Lori

 

I wanted to thank you again for all your help in organizing our trip to Australia. We got back a few days ago.

 

We had a wonderful time and everything worked out smoothly. The accommodation was excellent, and location-wise, it couldn’t have been better. We walked everywhere. That Barossa Valley wine tour was a hoot because of all the Australians who were part of the tour (they are a fun-loving bunch!), and the guided penguin walk tour was great too (it was worth the extra cost to get closer to the penguins).

 

I didn’t even mind the 15-hour flight there and back. I think that getting that extra leg room made a lot of difference to our comfort.

 

Thanks again, and I sure hope it isn’t the last time we’re in touch. I’ll recommend your services to others who want to go there. Your advice was spot on.

 

Wendy

 

Vancouver, B.C.

25 May 2016 

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"We would highly recommend Downunder Travel.  They truly are destination specialists"

Hi Jason,

 

We would highly recommend Downunder Travel.

They truly are "destination specialists". 

The flights, the connections, land transportation, accommodations, tours and the economics of it all were all superbly handled. All we had to do was show up on time.  We look forward to another travel adventure soon! 

Deb & Les

Calgary, AB

26 April 2016

 

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"Every hotel, excursion and place recommended was superb. Thanks again for your expert help"

Ryan,

 

Just wanted to send you a huge thank you for your help in setting up [our travel itinerary]. Our 22-day trip to New Zealand and Australia was awesome and everything on the itinerary flowed perfectly. Every hotel, excursion and place recommended was superb. Thanks again for your expert help. I highly recommend Ryan and Downunder Travel for all your travel needs.

 

Pete,

Toronto, ON

01 March 2016

 

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"The Cook Islands are amazing! ...you were bang on in your choice. We have a prime ocean front room... I would recommend it to anyone"

Hi Stephanie

 

Just a quick note to say that the first leg of our journey has gone wonderfully!  The Cook Islands are amazing! The Manuia Beach Resort is just perfect for us.....you were bang on in your choice. We have a prime ocean front room and Sue is just awesome. She is so attentive to all our needs. I would recommend it to anyone and I made a point to say that Downunder Travel got us here. 

 

All the best,

 

Jane & Barry, Puslinch, ON

02 February 2016

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"Thanks again for all your help. We might come back here again soon and will keep you in mind"

Hi Ryan,

Our trip is coming to an end with two days to go.  What a trip it has been!!

We are very appreciative of all the arrangements you made for us. The trip has been flawless and we have had a good glimpse of the South Pacific and Australia.

We are at The Louise - a great little place in the Barossa Valley. We had two fantastic meals yesterday and will hire a driver to take some winery tours today.

We enjoyed every stop – in Auckland, Moorea, Bora Bora, Sydney, Lizard Island, Port Douglas, Adelaide and Kangaroo Island. Wonderful places!

Anyway- thanks to your knowledge and insight this has been an amazing trip. Thanks again for all your help. We might come back here again soon and will keep you in mind.

Regards,

 

Brian

Toronto, ON

31 January 2016

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"Above all, the people there are so kind and welcoming!  It is our kind of accommodation and we would consider taking our family there..."

Jason,

The Cook Islands were enchanting, a truly lovely place to vacation.  We wouldn’t stay anywhere else but Lagoon Breeze.  Met many nice people travelling and staying there as well.  Above all, the people there are so kind and welcoming!  It is our kind of accommodation and we would consider taking our family there as well.  Got home yesterday and already thinking about next year!

 

B&C

Calgary, A.B.

25 January 2016

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"Thank you for planning our trip of a lifetime to Australia and New Zealand.  We had a great vacation and all of the arrangements went very smoothly..."

Georgia,

Thank you for planning our trip of a lifetime to Australia and New Zealand.  We had a great vacation and all of the arrangements went very smoothly.  Every connection, booking and tour was perfect.  Mother Nature wasn’t always on our side, but the scenery was unforgettable and the people were so friendly.  We totally agree that Magnetic Island is incredible … especially seeing Koalas in the wild.

Cheers,

Linda & Doyle

Calgary, A.B.

14 December 2015

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"[Downunder Travel] were very patient and helpful  in helping us customize this trip to suit our interests.  We were very impressed..."

With the help of Downunder Travel, we booked a 5 week trip to Australia/New Zealand.  They were very patient and helpful  in helping us customize this trip to suit our interests.  We were very impressed at how smoothly everything went once we arrived.  Everything including flights, shuttles, tours, and accommodations. 

 

We loved Australia/New Zealand and want to thank Georgia at Downunder for making this trip a very special memory for us.  We would definitely recommend Downunder Travel for customized trip planning.

Ardene, C

Calgary, A.B.

10 December 2015

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"I just ...search[ed] the Internet for travel agents and liked the sound of your name, knowing that you would know the processes in both AU and CA... it has been great dealing with you!"

Dear Georgia

It has been a pleasure liaising with you on this unusual arrangement, booking flights from Brisbane for mum in Calgary but with the wonders of technology and cheap telecommunication has been a cinch!  I just happened to search the Internet for travel agents and liked the sound of your name, knowing that you would know the processes in both AU and CA as all your consultants are expats!  

Thanks for your patience; it has been great dealing with you!

 

Kindest regard, Sandra

Calgary, A.B.

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Australia was absolutely amazing and there wasn't one part that we didn't enjoy... Every hotel we stayed at was great.  Everything was a walk away.  Well done!

Hi Sherry,

We wanted to thank you for a fabulous job you did on our plans.  The trip to Australia was absolutely amazing and there wasn't one part that we didn't enjoy.  Your recommendations were bang on.  

Every hotel we stayed at was great.  Everything was a walk away.  Well done! Even the best western in Port Campbell was so quaint, I think we had a suite there, the other rooms didn't look as nice as ours. hahaha  Whatever we had, it was so nice.   

Along with all the tours you picked, which were all awesome, we did a boat tour of Sydney harbour.  A must!   In Sydney and in Melbourne, we bought a 2 day pass on the double decker hop on hop off tours.  This was a fabulous way to see the city and we did a lot  the stops along the way to make sure we saw most of what the cities had to offer.  I would recommend those hop on hop off tours to everyone.  

Driving the great ocean road was a wonderful idea.  The views were breath taking and we were just so thankful you recommended it.  Driving on the opposite side of the road really wasn't that bad, well not as the passenger :) 

We truly just wanted to thank you for all your hard work putting it together and what a great itinerary we had.  We truly had a trip of a life time, and when we plan our next trip back, you will definitely be our planner. 

All the best,

Terressa

Calgary, A.B.

20 July 2015

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"We had an enjoyable experience here in [the Cook Islands] this week..."

Greetings from Rarotonga, Cook Islands!

We had an enjoyable experience here on this South Pacific island this week. We’ve slept at Sunset Resort (appropriately named) every night but have been off exploring every day. The offshore circle of coral reef holding back the waves provides ideal conditions for any water activities. White sand beaches ring the island and the inland trees climbing the sparsely inhabited volcanic hills provide a tropical backdrop.

When booking this visit Jason suggested we do a day trip to Aitutaki, one of the 15 Cook Islands. We’re pleased we did. We got there and were guided for the day on an open bus around the island, then on a Polynesian type carved, covered wooden launch on the turquoise 45km perimeter lagoon. 

We enjoyed watching The Sunset Resort's 6:30 pm sunset while sitting under the palms overlooking the beach and being surrounded by the friendly and interesting Kiwis holidaying here, escaping the onset of their winter and the smiling Cook Islanders. 

A & D

Calgary, A.B.

11 May 2015

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"We managed to visit all Australian states and major cities as well as the Northern Territory. We would highly recommend your services to anyone..."

Hi Jason,

My wife and I recently returned home from a fabulous four week tour of Australia. We would like to thank you and your staff for making this trip a success. Taryn was especially helpful in selecting tours and venues that would best meet our needs and interests. The accommodations, transfers, airline bookings and ground tours were precisely managed and well coordinated. Our tour guides were all friendly and helpful.  We managed to visit all Australian states and major cities as well as the Northern Territory. We would highly recommend your services to anyone considering such a trip.

B & D 

Calgary, A.B.

27 Apr 2015 

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"We are grateful for the work you put into our trip"

Hi Jane,

We thoroughly enjoyed our trip. From the driver waiting for us at the airport, the great attractions, to the accommodations, the wonderful people, amazing scenery, everything was great. Some highlights were the Waitomo Glow worm caves, Sheep Agrodome, Te Po Maori Show, Napier Art Deco tour, Gannet Safari, Hobbitton,  Our tour to Milford Sound was awesome. It was raining so the show of waterfalls was spectacular. Loved the Pancake Rocks, Fox Glacier. In Australia we enjoyed Sydney. Mardi Gras activities were very entertaining. Many activities throughout the City. Went on a bus tour to the Blue Mountains which we enjoyed very much. Manly Beach, Bondi Beach and beach at Cronulla were beautiful.

Our flights with Air New Zealand and Air Canada were quite enjoyable. Decent food on all flights. Our stay at Fox Glacier Mountainview B & B and our farm stay at Fairlie were exceptional.  We are grateful for the work you put into our trip.

J & D 

Vernon, BC

16 Apr 2015

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"Your advice was invaluable due to your extensive knowledge of the area.  Thanks for helping us get a giant tick-mark on our bucket list"

Dear Jason,

I wanted to thank you for all your efforts in organizing a fabulous trip to New Zealand & Australia for Bev & me.   Our 47-day driving tour around New Zealand was spectacular & all your accommodation recommendations were great!   Your suggestion of using the Kruse GPS Personal Guide System added real value to our touring experience.

Then on to the magic of Uluru, Kata Tjuta & Kings Canyon.   The ‘Sounds of Silence Dinner’ was a highlight of our trip!

Lastly, your choice of hotel in Sydney could not have been better – literally across the street from the Cruise Ship Terminal for our circumnavigation of Australia cruise.

Your advice was invaluable due to your extensive knowledge of the area.  Thanks for helping us get a giant tick-mark on our bucket list.   It was a pleasure dealing with you!

 

Regards,

Tim M

AB

07 April 2015

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"...many, many thanks.  We will be getting in touch with you regarding next year’s trip to New Zealand..."

Hi Ryan,

We just got back yesterday from our trip to Australia.  I want to express my gratitude to you for your organization of it.  Everything went extremely smoothly and we had a wonderful time.  All the pick-ups were timely and all the trips very interesting.  So many, many thanks.  We will be getting in touch with you regarding next year’s trip to New Zealand before long.

Warmly, Sophie and David

ON

19 March 2015

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"We appreciate the time you took to look over the itinerary that we had put together at the beginning of our planning and professionally tweaked it so that we made the most of our time there"

Hi Jason

Just wanted to let you know that our trip to Cook Islands (1 week), New Zealand (5 weeks) and Bora Bora (1 week) was fantastic. Your attention to details really paid off as our whole trip went like clockwork - we did not have one problem the whole 7 weeks.

You really heard us when we talked about the type of accommodation we were interested is as the rooms you booked were great. Also, we appreciate the time you took to look over the itinerary that we had put together at the beginning of our planning and professionally tweak it so that we made the most of our time there.

We definitely will be heading back to the South Pacific and could not imagine using anyone other than you to plan and book it for us.

Thanks again,

Shane & Marilyn

Calgary, AB

13 March 2015

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"Our family will use Downunder Travel again as we have in the past..."

Taryn/Jason

Our trip to Australia was very enjoyable--accommodations, cars, train, and planes were first rate. Your knowledge and help with recommendations for attractions were excellent.  Our family will use Downunder Travel again as we have in the past.  A special thanks to Taryn.

Murray & Joan

AB

11 February 2015

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"It was not an easy job planning for seven adults. Everything went perfect from all our shuttles arriving on time and all our tours that we booked were excellent and enjoyed by all"

Hi Sherry,

Thank you so much for all your help planning our family Christmas vacation to New Zealand. It was not an easy job planning for seven adults. Everything went perfect from all our shuttles arriving on time and all our tours that we booked were excellent and enjoyed by all.  Everyone had a trip to remember for a life time. We will be in touch with you again to book another trip in the near future. All the best in 2015.

Thank you again, 

Pat and Darrel 

AB

12 January 2015

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"We give two thumbs up to the Intercontinental and that would probably be our preference when we go back for another visit (yes we want to go back)..."

Hi Lori, 

Just wanting to let you know that Dave and I really enjoyed the trip to Tahiti you organized for us.  Moorea and Bora Bora lived up to its expectations of being paradise.  Despite being active (we hiked, scuba dived, paddle boarded, did an island tour in each island and snorkelled almost daily), it was a very relaxing vacation.  The service at the Intercontinental in Moorea was absolutely awesome.  The concierge was very helpful and recommended excellent restaurants and shops.  The beach bungalow was spacious and comfortable.  The beach lagoon was populated with so much sea life, including sting rays and little eels, so it was so easy to go snorkelling off the beach and take great pictures.  We also enjoyed watching the dolphins at the Dolphin Centre.  We give two thumbs up to the Intercontinental and would probably be our preference when we go back for another visit (yes we want to go back).  The people were very friendly as well.  I won a Tahitian dancing contest and received a very large floral tiara and lei.  I did get some training when I was about 6. 

Bora Bora was more spectacular than the pictures!  We saw manta rays when we went diving (we were apparently lucky because some divers show go even four times don’t get to see them). Of course the water and the lagoon always enticed us to go snorkelling and even met Nemo J  The accommodation with the glass floor kept us entertained because as we watch sea life passing by.  This included a lemon shark who can be seen mostly through diving.  We were at second last bungalow reserved for SPG members.  We got a lot of treats including champagne, t-shirt and a pareo with the bungalow.  I’m not sure what you did to get us this special treatment but we enjoyed them.  

We also liked having the day room in Tahiti.  It kept us relaxed and allowed us to freshen up before the long journey home.  We were really impressed by the arrangements you made for us on this trip including those extra things we got for celebrating our milestone.  Thank you so much for organizing such a fantastic trip for us.  When we go back we would want to visit other islands as well. 

Thanks!

Christine and Dave

BC

19 December 2014

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"We had a fantastic trip thanks to you, we will pass on our experience to our friends and colleagues..."

Hi Jane,

Thanks so much for arranging our Australian trip for us, Ben and I thoroughly enjoyed our trip. 

You are an excellent destination specialist, as you have provided us with exactly what we want and like. Tours that are locally guided and "non-intrusive" to the local. We get to learn so much more about Australia and we really appreciate you planning and making all our travel arrangement for us and introduce us to such a great country. . 

Love all the sight seeing tours and being wine lovers, we had a wonderful time doing the wine tasting at Barossa Valley, McLaren Vale and Yarra Valley. We also managed to venture out on our own to go to Manly, Taronga Zoo in Sydney, go for a dip in the ocean at Port Douglas, wine and dine at the local wine and tapa eateries in Adelaide and Melbourne.

The hotels are nice, big and clean, services are excellent.

All in all, we had a fantastic trip thanks to you, we will pass on our experience to our friends and colleagues and I hope they will contact you to arrange for their trip down south.

 

Christine and Ben,

BC

19 December 2014

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"We are so happy with your planning and recommendations!...."

Hi Michelle,

Just to let you know that so far our trip has been fantastic and we are so happy with your planning and recommendations.  Everything has gone as planned and the tours have been unbelievable!

We loved Australia and each area was unique.

Thanks,

Sally L.

Toronto, ON

06 November 2014

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"We have enjoyed every place we have stayed so far. Linda and I especially enjoyed the Glamping!"

Ryan,

Just thought we would send you a quick note to let you know how much we are enjoying our Australia/New Zealand adventure! We are having a wonderful time and we appreciate the great arrangements you have made. The accommodations and tours have been wonderful and the transfers and flights have been on time. We have enjoyed every place we have stayed so far. Linda and I especially enjoyed Glamping!

We got a little tired and French fried on the Uluru walk and Kings Canyon Rim Walk as the temperature went up to close to 40 C each day. We have never drank so much water before! We wouldn't have missed both of these tours though as they are beautiful and will be great memories.

We are off to Kangaroo Island tomorrow and when we return home we will come see you to fill you in on all our adventures.

Thanks again for doing such a terrific job with our arrangements.

All the Best,

Jim And Linda

24 October 2014

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"Our trip was one of the most enjoyable ones ever!  Sherry NAILED IT!......."

Just wanted to say again how our trip was one of the most enjoyable ones ever!  Sherry NAILED IT!  From the connecting flights for three generations of travellers to Castle Kaha Lani (which she picked) Our stay was nothing short of perfect.......we hope to be using your services again!!

Dennis and Debbie 

Calgary, AB

23 October 2014

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"Every day just gets better and better..."

To Ryan:

G'day mate! Just wanted to let you know that we are LOVING Australia and all the arrangements that you have made for us have been absolutely perfect!! Every day just gets better and better. We just flew into port Douglas and are settled into our villa San Michele after 3 days in maroochydore. We love the idea of the apartments. It gives us room to spread out a bit and enjoy our beer on our own balcony. The Sebel apartments in maroochydore were brilliant....perfect location and a great pool to swim in after swimming in the ocean. We quickly learned about the Australian bottle shops and have enjoyed sampling a variety of the local beers. Yesterday we walked to the maloolaba fish market and bought the prawns just off the fishing boats a few hours previously. We will definitely be saving our money and looking at you arranging New Zealand for us in 2016! Cheers mate!!!

Donna & Grant W.

Toronto, ON

17 October 2014

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"Plan on going again....."

 
Hi Jason,
 
     We have returned to Canada exhilarated and full of wonderful memories.  We took over 10,000 pictures and over 15 hours of movies during this vacation.  I cannot thank you enough for the enormous amount of work you put into this project.  The hundreds of hours that you put into the planning was proven in the millions of details and memories we will keep close in our hearts for the remainder of our lives.  
 
     Kerry & I are very easy going people so, if anything was to go wrong Kerry & I would handle it with no worries at all. Needless to say, no breakdowns happened as everything went very smoothly from start to finish.
 
    The only exception is one parking ticket and one speeding ticket.  Both have been paid.  Kerry would have done anything to prove that it was Alvan speeding but alas, it was probably Kerry.  We had a great laugh and it was even worth the $80 for the ticket.  
 
     The only complaint that Alvan had about New Zealand and Australia was the lack of internet.  That however is not a slight on the hotels at all.  It is merely a cultural difference and since Alvan loves his electronics, he occasionally experienced withdrawal but he managed.  
 
     Kerry and I plan on going again.  There is still so much to see in Australia and the South Pacific.  It probably won’t be for a few years but it is going to be again and you will be our travel agent if you will have us.  
 
     Please let me know if there is anything we can do for you.  You have done so much for us.  You made the dreams and fantasies of four people pale in comparison to the reality you made happen for us.  We will never forget you and cannot begin to thank you enough.
 
Cheers,
 
                        
 

C. Kilburn

Calgary, AB

20 May 2014

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Travelling WIndow of Sunshine!

Many thanks to Taryn Redford for her exceptional work in arranging a WONDERFUL three month vacation through New Zealand, Australia and Fiji. From our first meeting, her skill in customer engagement and communication left us entirely at ease in relying on her to proceed with travel arrangements; our trust/faith in her was well rewarded. Her judgement was flawless and her guidance resulted in a wonderful, magical trip. From accommodations to "planes, trains and automobiles" including ALL transfers in between, our trip was pleasantly paced and hassle free. It's never easy to strike a balance between cost and experience but she nailed it, we were well satisfied with the "value for money".  Thank you again Taryn, we look forward to further adventures. 

What we can't begin to fathom is how she arranged for the travelling window of sunshine that accompanied us throughout the entire vacation .....

G & S Brown

Calgary, AB

02 May 2014 

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A True Retreat From Everything!

Hi Jane,

Thanks for giving us the week. Jet lag is only bad when you have to go back to work and the real world. 

What can I say about the trip? We had a fantastic time. We enjoyed everything and when we look back, I cannot believe how much we did and saw in 4 weeks. 

Starting with Sydney, it was great. Taronga Zoo is the best zoo I've been to and our son really enjoyed it. 

Western Australia was beautiful in a very different way.  We loved the Margaret Beach Resort in Margaret River although it was tricky to find.  We did not realize it was right on the bluffs.  Stephen was ecstatic because there were a couple pro surfers staying there in prep for the Margaret River surf tournament (which we missed by two weeks).  We drove down to Cape Leeuwin, went up the lighthouse, stood where the 2 oceans met, then swam in Hamelin Bay where we saw dolphins and giant manta rays. 

The trip to Port Douglas was pretty amazing. Talk about a geographical change. We really felt like we were in a rain forest with the humidity and heat and torrential downpour on the day of the Daintree tour.  We got ponchos which was probably best because there is no way a regular jacket would be enough.  We really liked Villa San Michele. Great front staff and an excellent location. Of the 3 tours, our favourite was the Daintree. 

Fiji is just another world. A true retreat from everything. The overnight stay at the Hilton in Port Denarau was pretty fantastic but nothing compared to Castaway. We were all very glad that it was the last part of our trip as it was certainly the highlight. Everything was great - the resort, the food, the hospitality, the bure - there was nothing we didn't like. Can't say enough about it. Stephen has already asked about how much it would cost just to go there for a week. I don't really want to know. I'm glad you didn't tell me the price of Castaway itself as I probably wouldn't have wanted to spend the money ahead of time. But once I was there, I certainly felt like it was money well spent. We also lucked out that we were at the resort one week before Australia's school break so it was really quiet. Our son cried when he had to leave Kids Club. He was very sad to go. 

Thank you again. As I continue to get organized I'll email you a couple pictures of our journey. 

The Allen Family

Vancouver, BC

25 April 2014

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Compliments to your company and staff!

Dear Jason,

My wife and I would like to compliment your company, and especially Taryn for organizing our dream trip to New Zealand, Australia including Tasmania, and the Cook Islands(Rarotonga).

We were away for 7 weeks, and Taryn worked with us all along to ensure everything went as smoothly as possible. It was no mean feat as we tasked her with organizing a very aggressive schedule. She came through with flying colours.

We would not hesitate to recommend your company and Taryn-in fact have already done so- to all our friends & relatives planning a vacation.

Sincerely,

Margaret and Cleto

Calgary, AB

21 April 2014

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We Even Managed To See Some Kiwis In The Wild!

Hi Jason,

All the bookings were fine and the tours were a lot of fun. We even managed to see a couple of kiwis (the birds) up close in the wild on ulva island in the middle of the day. Overall we had just about the right amount of time at each location to do the booked tours and find some other things to do on our own. The only thing I might have done different in hindsight was add an extra day in Dunedin and maybe a day less at Queenstown, though we had no trouble finding some drives, walks and places to see around Queenstown - what a playground that place is. The Rees Hotel at the end of the trip was definitely a home run - very nice way to end it.

Thanks

Evan, AB

07 April 2014

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We Appreciate Your Attentive Service!

Kia Ora Lori,

We have returned from our spectacular tours of Oz and New Zealand. We had a great time.  All flights, connections, shuttles and bus tours ran like clockwork. We loved Air New Zealand and were happy with our Premium Economy seats and service. The stretch room was well worth the extra dollars. AAT Kings Tours were excellent. We were happy that we selected the First Choice Tours. The accommodation was deluxe and many special meals and included Optional Tours meant that we had few additional expenses. I believe that we only paid for one Optional Tour. The deluxe coaches were very comfortable for the many hours of bus travel.

Thank you very much for all your efforts in advising, arranging, booking and problem solving. We appreciate the attentive service and will recommend Downunder Travel to our family and friends.

We hope to be in touch again about touring the Cook Islands in the future.  

Bob and Sheila Price, BC

07 April 2014

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Thoroughly Enjoyed Our Trip Of  A Lifetime!!

My husband and are just retired and Australia and N.Z. have been on our "bucket list" to travel to and explore. Me, as the travel arranger in our family, recognized that it was a daunting and formidable task to think of researching all the places we wanted to go, where we wanted to stay, and our travel arrangements. We were referred to Jason by a friend and we had an initial meeting with him. During this meeting we outlined more or less what we wanted to see and some of the activities we wanted to do eg. the Indian Pacific Train across Australia, visiting Uluru, etc. Basically, we wanted to see and do as much as we could for a two month period as this would be our only trip there. Jason arranged for the entire trip - accommodations, rental cars, airplane travel, the Indian Pacific, and provided us with an explicit itinerary on what we would be doing. All that was left for my husband and me to do was follow the itinerary and enjoy the trip. Our trip commenced and ended with reserved seating on Quantas premium economy, a wonderful way of getting to another continent and back. We toured through both islands of New Zealand, and saw all we wanted or needed to see in Australia: east/west/south/mid. We stayed at interesting and great accommodations, our short plane trips were ready, our prearranged tours were ready, our rental cars were ready, and yet we had plenty of time on our own to investigate. 

We thoroughly enjoyed our "trip of a lifetime" and can say with certainty that it was at least 90% due to Jason and Downunder Travel.

Linda and Steve

03 April 2014

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Overall... A Great Trip!

Hi Jane!

We loved Navutu! We liked the personal service, the small resort size, and the bure's. The private beach was amazing and we loved just having time to relax. The staff were very friendly, and we also enjoyed a day-trip to the Sawa-I-Lau caves and some snorkeling. The float plane was a total hit - it was so neat to see the islands and reefs from the air too! Overall - Navutu was wonderful!

Hilton - Denarau: This hotel was lovely. We really enjoyed the breakfast buffet here too & the staff were most helpful. While I personally loved the islands and the "real Fiji" experience WAY more, the Hilton night came at the perfect time!

Mana Island: Our friends got married at the resort chapel and it was gorgeous! The views from the church are over the water and it looked like something from a movie. The resort was really nice too, and the bure was great. We were amazed to find it had a/c (after Nuvutu we just assumed it wasn't customary on the islands to have a/c) - so this was great. The outdoor showers of the bure's were super nice too.  We enjoyed lots of snorkeling, longer walks, and also hiked to the peak of the island on the morning after the wedding. We liked the "adults only" infinity pool, and really had a great time!

The flights all went off without a hitch (although lots of others we know who came to the wedding had major issues!) - so that was nice too. Overall, a great trip! Thanks again for all your organizing and help, we really appreciate it!

Sylvia and Matt, BC

14 March 2014

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Already Saving For Our Next Trip!

Kia Orana Jason!

Sandy and I returned home on Friday evening from our vacation. A difference of 60 degrees - from +30 to -30 within 24 hours! 

But we had a wonderful time on our trip and I want to say thanks for organizing our trip. Moorea was a nice prelude to Bora Bora. We absolutely loved Bora Bora - truly a paradise. The Pearl Resort and Spa was an excellent choice for both locations.We did the usual activities - swimming with the shark and sting rays, ATV ride, and massage in Moorea, and the sunset cruise and snorkeling, our favourite, in Bora Bora.

We're definitely going to start saving right away for our next trip to French Polynesia! 

Thanks again for your help, mauruuru!

Ted and Sandy, AB

02 March 2014

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Truly Our Dream Vacation!

In 2013 we decided to proceed with our dream vacation, finally finding Downunder Travel and Taryn at the Calgary office of Downunder Travel.

What a gem ----- we met with her with a vague plan for 11 weeks in the Cook Islands, Australia and New Zealand. 

With her help and advice we had the most wonderful trip!! She helped us to plan, according to weather, etc.--- Cities, places to see and things to do.

After we got dates worked out she booked flights, ground transportation, hotels, RV rental, Ferry crossings, Sydney Opera house and Sailing trip. Every single booking went without a hitch! While in Australia we had a flight change, she made sure we knew of the change via e-mail.

Thank you Taryn for making our dream vacation truly our dream vacation!

Paul & Alice, AB

25 February 2014

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Unforgettable Scenery With Friendly People!

Just arrived back home from the Cook Islands. We had a great trip - enjoyed it immensely! Wanted to thank you for your helpful hints as they were spot on (the Pizza at the place you recommended was great). What an amazing place. Scenery was unforgettable, the people were so friendly and pace of life--relaxing.

Had the car for a few days and ended up also renting scooters for a couple of days (way fun!), but we very much liked the location of the resort as there was likely the best beach and snorkel area on the island within a very short walk.

Again - thanks for your help. We loved every minute of it.

B & D Gallimore

Calgary, Alberta

02 February 2014

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Each New Place Was Better Than The Last!

Dear Jane,

Our trip was wonderful. Thank you so much for all your work doing and re-doing things as my husband and daughter changed their minds. We loved Perth. Have never spent so much on a hotel unit in our lives!! But it was well worth it right on the Indian Ocean.
 
Melbourne reminded me of Vancouver. The old buildings right next to the super modern ones. Enjoyed the Yarra Valley and The Great Ocean Road, where we saw 100's of Koala's and babies, along with colourful parrots. Sydney poured with rain but we just got on with it, Blue Mountains and all. We went to the Gold Coast to meet up with friends. So much walking and biking. So for three weeks we toured Perth, Melbourne and area, Sydney and Gold Coast. Had the trip of a lifetime, each new place better then the last. And then we landed in heaven. OMG Fiji was spectacular and perfect. What a way to end our fabulous adventure.

Thank you so much Jane.

Molly M.

Vancouver, BC

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Too Many Highlights to List!

G’day Taryn,

First and foremost our trip was AWESOME!  Can’t give “a” highlight as we have too many to list. We loved Port Douglas and our studio apartment with only a short 5 –10 min. walk to town depending on how many bird pictures we tried to take. I could have stayed longer and definitely would suggest that area to anyone. The Daintree/Cape Tribulation should not be missed.  We were in a small group/bus with a very knowledgeable local guide. We thoroughly enjoyed the Tjapukai Cultural Center tour at the bottom of the Skyrail in Cairns. The shows at the Tjapukai center were excellent and the people and musicians were fabulous. As this was right at the beginning of our trip it was definitely an excellent introduction to the Aboriginal culture and history. What can I say that you probably haven’t heard about snorkelling on the Great Barrier Reef.  Not to be missed!

Our day trip was part of the AAT Kings East Coast Explorer tour and I was impressed that our bus guide was in the water making sure that her group was ok with their snorkelling gear etc. Had a fun group on our tour which I can say really makes or breaks a bus tour, big or small. The accommodations were fabulous and my only complaint would be that we didn’t have longer in the areas. I was in the ocean as much as possible paying attention to jellyfish alert until Noosa.

In Sydney, the Oaks Goldsborough apartments was very well located and especially great for the fireworks Saturday night. The Jenolan Caves were awe inspiring and the behind the scenes at the Sydney Opera house was great.

Uluru to Alice Springs was also an adventure. At Kings Canyon we did get some sunset pictures. The accommodations there are fantastic especially the spa in the room with the picture window of nature. Alice Springs is actually a very interesting town. Our hotel was definitely in the centre of things and not out in the tourist strip. We have some fond memories of there and the lovely people that we met. There is definitly no Town Like Alice.

The hotel in Melbourne was handy and certainly where the action was right on the Riverwalk and just across the pedestrian walk to downtown Melbourne. The Phillip Island tour with the ranger interpreter was very informative and worth it. Our wine tour was good but it may have been one to consider in a smaller group. And the Tram Trolley Dinner  was really enjoyed for our last night celebration and our anniversary and must admit that we did raise our glass to you for suggesting it.

Hope that this might give you an insight to our trip and I would love to go back to that part of the world some time. That long plane ride that everyone talks about IS worth it and we survived! So Taryn thank you for all your help and patience helping put this trip of a lifetime together.

We wish you all the best in 2014. And maybe our paths will cross again.

Dawn and Lloyd

Calgary, Alberta

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Trouble Free Flights!

We want to thank you Ryan and Downunder Travel for all the planning for our month-long trip to Fiji and Australia. All our flight connections and airport transfers went exactly as planned. Our flights on Air Canada and Fiji Airways were trouble-free and the flight crews excellent. The resorts and hotels were very good quality and staff friendly and professional. The highlight of our trip was Christmas with family in Melbourne, but our stay in Sydney and our driving trip up the east coast to Brisbane were memorable too.  We drove into several seaside resort areas with lighthouses on rocky outcrops overlooking miles of beach, and of course, Australia’s warm sunshine when Ontario’s winter was so bitterly cold. It was a trip to remember!

J & M Maloney

Hanmer, Ontario

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Thanks Jason!

We want to tell you again how much we enjoyed the trip and what an amazing job you did for us. Everything went very smoothly. The Dart River and the Apostles, which you had recommended, were outstanding. The arrangements in Vietnam and Japan in particular were ideal for us. We were very satisfied with the local the agents and would recommend them without hesitation.

Thanks again, until the next time.

Rowland and Alex

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Absolutely Perfect For Us!

Hi Lori,

We got back from Rarotonga last night after one of the most memorable holidays ever. We really loved the Island and the Lagoon Breeze was absolutely perfect for us. The location is also superb with just about the best snorkelling reef on the island just across the street.

Cheers,
R and V Hicks  Delta, BC

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Listened to What We Wanted and Made it Happen!

We recently went to New Zealand, Australia and Fiji. Taryn in Calgary, worked with us to devise a travel itinerary so we could visit all the place we wished to visit.  We spent seven days in New Zealand’s North Island and she set us up in some really great accommodations. From there we went to Australia for three weeks, we traveled to Ayers Rock, Sydney, Brisbane, Cairns and several Islands. The accomodations were always of good quality and great access to places we wanted to see. We were able to walk to a great deal of the attractions, which we really enjoyed. We spent  the last 5 days in Fiji.

We took twelve plane rides, eight boat rides, six bus rides and two car rentals on our trip.  We never missed a connection as there where many and we attribute that to the careful planning of Taryn. She took very good care of us and listened to what we wanted and then made it happen. We had an awesome holiday and would not hesitate to recommend Downunder Travel.

The Hurlbuts

Calgary AB

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Thanks For All of Your Help!

Hi Lori,

We arrived home Sunday night after a wonderful trip to Australia and then cruise through French Polynesia. Thanks for the help with the plane, visas and hotel reservations. Everything worked out well.  

The" Manava Suite Resort" in Papeete was just lovely. It’s peaceful with the most amazing pool and view of Moorea.

Again, many thanks for your assistance.

The Dakins

Delta, BC

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You Found Us the Best Prices!

Hi Stephanie,

Thank you so much :). I really appreciate all your help. There's no way I would've found a flight even close to $1200 with anyone else. That saved money is going to help me so much!

Thanks again,

Kylie,  

Caledon, ON

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Exactly What We Wanted!

Hi Lori!

Just to let you know that everything worked out perfectly, and was exactly what we wanted. Places, trains, airplanes, hotels and tours were great. We are very happy, a wonderful trip.

Thanks!

A. Giacomán

Mexico (booked with agent Lori in Vancouver)

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Thank you! Thank you! Thank you!

Our trip to Australia was amazing thanks to Jason at Downunder Travel.  As a special present to ourselves to celebrate our 40th Wedding Anniversary, I contacted Jason gave him a few ideas of where we wanted to go and what we to see. The itinerary he gave us was spot on!!! The accommodation and locations were excellent.  He chose AAT Kings for our tours again these were so well organized with brilliant drivers.  We would recommend Downunder Travel to anyone wishing to visit Australia and would certainly use their services again. All we can say is Thank You, Thank You, Thank You for making our trip so special.

Jean, Calgary

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Your Suggestions Were Perfect!

Hi Jason,

Thanks for the follow up email - New Zealand was fabulous!  Although we were only there a short period of time, the trips that you suggested were just perfect!  Waiheke Island was a great place to wind down - what fabulous beaches, and Hobbiton was amazing.  I had heard from a 'freind of a freind' that it was all green screens, and not much to see, but I am glad that we took your advice and went - I do not have the words to describe how great it was - from the bus driver to the tour guide to the village itself - so glad we went!

In fact the whole trip was great - and I thank you very much for the work that you did sorting out flights/hotels etc.  Much appreciated!  I'm not sure if you read the blog, but you got a mention at the beginning of this posting!  Please feel free to forward the link to any prospective clients that you have who may be following in our footsteps . . . . .

I think that I have I persuaded my husband Paul to go to New Zealand at some stage in the future (I think that it as Hobbiton that did it!), so thanks again, from all of us!

Lorraine, Peter, Paul & Sharon

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Wonderful Way to Celebrate!

Hi Sherry,

I thought I would let you know that our Australia trip went extremely well and we had a wonderful time. The trip was a wonderful way to celebrate our 35th wedding anniversary. We did have a few trials with the airline but things do happen and it did not take away from our trip.
Thank you very much for all your help with the planning of our dream trip. I will be getting in touch with you in the near future to book a trip to New Zealand for Dec 2014. Thank you again.       

 Pat and Darrel. Calgary

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Professional, Quick and Accommodating!

Hi Jason,

My husband and I want to thank you SO MUCH for booking our upcoming trip late November to New Zealand! It will be our 1st "major trip" besides the Mayan Riviera a few times and Maui this past spring. Your professionalism, quick response time and how accommodating you have been was AMAZING! Not to mention you were honest and NOT PUSHY! 2 traits I pride myself in as a real estate agent. My daughter is ecstatic we are finally coming to visit and we have you to thank for making it such a smooth process! We look forward to our trip. Thanks again for everything Jason. You and your company will be HIGHLY RECOMMENDED! 

Colleen & Otto 

Medicine Hat, Alberta

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A Gigantic Thank You!

Hello from Melbourne!

Ryan, on behalf of my niece, my sister and me, we are all sending to you a gigantic THANK YOU! The trip you booked for us from Sydney to Port Douglas to Uluru, King's Canyon, Alice Springs and on to Melbourne was nothing short of spectacular! Everything from the flights, the accommodations and tours all went off without a hitch anywhere! Obviously you are an experienced expert at your job and work with like minded professionals.  

What an amazing place Australia is...from the cities of Melbourne and Sydney to the remote and spectacularly beautiful outback, the people are friendly and welcoming. I don't know what I liked the best, it was all awesome! The accommodations were all very good, the quaint and ideally located Villa San Michelle and the quiet luxury of the King's Canyon Wilderness Lodge were my favourites.

Thanks again for making our vacation a superb one!!

R. Hubers, Guelph

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Couldn't Have Done it Without You!

Bula Jane!

We had such an amazing trip to Fiji and could not have done it without you! Organizing 19 people in 5 different families is a challenge, one we could not do on our own. We are so grateful we found you and we thank you for your patience dealing with different flights, families, wants and needs! You're suggestions, knowledge and arrangements made our trip glide so smoothly. From transfers to accommodations there were no hiccups! We would highly recommend both the Radisson Blu Denarau and Castaway Island.

The waterfront bures at Castaway were out of this world!!! We opted for the food plan which worked well. Our daughter celebrated her 10th birthday there and it was one none of us will forget! Mosi put together a party complete with flower arrangements, decorations and cake!!
The culture and the people we met honestly changed our lives in some profound ways! The Fijians exude love out of every pore in their body. It's a very unique experience to be acknowledged by every human being you pass! We were so privileged to take the kids to a school and village trip. What they instill in their children from such a young age was inspiring! With the values and positive messages that surround the children at the school as they grow up, it's no wonder they are such kind, happy spirits. 

We will highly recommend you to any of our friends who show an interest in going to Fiji! Thank you again for all your attention to detail and the time you put into making this trip so special for us all!

Vinaka, vinaka, vinaka!!!

The Lal Family, Vancouver BC

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It all Went According to Plan!

“Everything went according to your plan Stephanie! We had a very memorable vacation. Too bad, owing to bad weather conditions we could not go to Dunedin and Fiordlands. Maybe next time! Thanks very much for the excellent schedule prepared for us by Stephanie. We’re still in high spirits from our trip. Though very saddened with what has happened in Christchurch. Our prayers and thoughts are with them all.” – C. & A. Ferrao, Etobicoke ON

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A Trip Made Easy!

“Paula was amazing! When I planned my trip with her, she was always free to answer questions and quick on email, very knowledgeable and friendly. She made it so easy. While I was away, she was still there when I had a couple problems. I had such a good time and want to thank her for all her help! She is awesome and if I am going back to that part of the world, I will come back to her. Thank you” – K. Wright, Toronto, ON

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More Than We Expected...

“A quick note to thank you for your services Stephanie. The package seems to be complete with more than we expected. Although we are seasoned travellers we do appreciate the supports such as the map (and walking route!) of the LA airport and the list of airline phone numbers. Keep up the good work!” – D Loney, Wiarton, ON

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We Hope To Go Again!

“John and I had a wonderful time in New Zealand and do want to say a huge thank you to you for all the arrangements you made on our behalf. Especially after the earthquake in Christchurch you were very accommodating and changed our plans arranging to reroute in this emergency. We loved all the places we visited and do hope to go there again. Thanks again!” – G & J. Anthony, Toronto, ON

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A Huge Thanks To All of You.

“We both agreed it was just a wonderful trip and we owe a huge debt of thanks to you for all your efforts in making terrific arrangements for us, and smooth transitions at each destination.  Thank you so very much!  We have already recommended you and Downunder Travel to people who've been asking us about our vacation. Thanks again, Stephanie, I won't hesitate to contact you for help again in the event we go back to Australia in future!” - J. Graham, Aurora ON

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Trip of a Lifetime!

“Kim and I want to thank you for the trip of a lifetime. There was not one hitch! Every connection, booking, tour was arranged and perfect. You are very professional an can be sure to be well recommended.” – B & K Murray, Simcoe, ON

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Expectations Exceeded...

“Doug and I would like to thank you for the time and effort you put into helping us plan our Australian and New Zealand vacation. We had a wonderful time and it certainly exceeded our expectations. Thank you for trying to arrange an alternative hot air balloon trip and for the follow up phone call while we were in Australia. Thank you for encouraging us to spend 2 days touring Kangaroo Island. It was surreal to see the animals in their natural habitat. The tour operators were very welcoming and willing to share their knowledge of the island. We thought New Zealand was beautiful and hope someday to return there. Thank you again for your knowledgeable input and for accommodating our constant changes as we planned this trip.” – E. & D. Hodgert, Toronto, ON

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Kind and Prompt Service.

“Thank you for helping me organize my UK, Singapore, Brisbane flights at an affordable cost and in such an efficient, cordial way. I was very impressed. I was living in Korea when I first booked with Downunder Travel and Paula was kind, prompt and still returned emails within minutes! It definitely made flying to uni that much easier!”  L. Reaney, London, ON

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“Great job Paula – Cook Islands were fabulous. Highly recommend Muri Beach Resort as a place to stay” – T. Healy, Fredericton, NB

“Always a pleasure to book and converse with Paula! Will continue to do so in the future” – T. Folmeg, Newmarket, ON

“Stephanie, you’ve been amazing! Fabulous!! Best travel agency ever.” – V. Mackay, Toronto, ON

“Amazing trip and everything went smoothly and without complications. Good job. South island was fantastic.” – K. & D. Kenny, Toronto, ON

“Flights were fabulous and all on time. All were helpful with wheelchair assistance. Fiji resort was great and the helicopter was very worth it!” – C & S. Kazman, Toronto, ON

“We were so impressed with Stephanie that we returned to her for NZ! – S. & C. Kitchen, Elmira ON

“Thank you for helping make our trip to Australia truly amazing! We could not have done it without you!” – Trina and Gerry, Mt Albert, ON

“Kim and I want to thank you for the trip of a lifetime. There was not one hitch! Every connection, booking, tour was arranged and perfect. You are very professional an can be sure to be well recommended.” – B & K Murray, Simcoe, ON

“Excellent 4 country trip!! Fantastic agent, thank you Paula!” – G. Macri, Toronto, ON

“First class service resulting in a great vacation experience that exceeded our expectations. Thank you! Hope to use your services again.” - B. Murphy, Barrie, ON

“Thank you, Paula! A beautiful part of the world to visit. Ted and I look forward to one day returning” – K. and T. Brook, Nepean, ON

“Stephanie was very helpful and assisted us every step of the way. Thanks you! J” - B. & L. Cork, Ajax ON

“Thank you. Hope you know how much it meant and how very much you’re appreciated.” – B. & K. Murray, Toronto, ON

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We'll Come and See You Again!

Hi Jason,

Just wanted to let you know Andrew and I are back from our trip.

First and foremost, Thank you for having this contest!

The trip was amazing. We had a wonderful time. Both accommodations were fantastic. The weather was great the entire trip, not a single day of rain! I already miss it.

We loved Papeete but we loved Moorea even more. The Intercontinental Resort Tahiti near Papeete was great, it was a much larger resort. We ventured into Papeete one day, was nice to go out and explore the city a little. Slight language barrier, neither Andrew nor I spoke French or Polynesian but we managed just fine.  We went to the local market and saw many interesting items for sale.  We loved the Moorea Pearl resort, we would highly recommend this resort, it was much smaller and felt more intimate. Only 84 units vs. almost 300 at the Intercontinental. But both resorts were great and the staff was very friendly at both. We went to the local store near the resort in Moorea, enjoyed the local snacks and got our fill of the local beer, Hinano. Had many pool days and really just enjoyed the relaxing atmosphere. At both resorts during the buffet nights I was brought up on stage to partake in the local dance, it was so much fun.

Andrew and I went on a couple of excursions. My favourite was the shark and sting ray feeding. Was amazing to be able to swim with sharks and play with the sting rays. This was definitely a trip of a lifetime!

When Andrew and I plan our next trip, possibly to New Zealand, we will defiantly come and see you!

Yours truly,

Ewa Bauer

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All Questions Answered.

My husband and I recently traveled to New Zealand, Australia and Tasmania.  We worked with Lori at Downunder Travel to make our arrangements (other than a few that were made by our Australian relatives).  Lori provided excellent service measured by upbeat and prompt responses to e-mails and phone calls, arrangements that worked without a hitch and patience when we kept changing our minds about what we might want to do. Even when Lori was not in the office, we knew who to call and our questions were answered promptly.

We will not hesitate to pick up the phone to Downunder Travel when we next go to Australia.

Carol & Garry Reimer,

Vancouver, British Columbia

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Impressive Itinerary!

Hi Jane,

We both had a good time and enjoyed the whole package that was set up for us. All the tour guides were great and gave us a good summary of the history of the subject tours and areas. We did see a lot but hope to go back again to spend more time to visit some of the places we didn’t have time to see.

In Sydney we were both so impressed with the walking tour and guide of the Rocks that we went back the next day after our tour at the opera house and bought a book about the history of the Rocks.  While in Cairns the trip to the Great Barrier Reef was awesome. We would like to go back to Kuranda Village and spend more time there. While at Darwin the tour to Litchfield National Park was very interesting especially the huge termite mounds, the geological history, waterholes and the varied vegetation of the plateau.

The train rides on the Ghan and Indian Pacific were great along with  the food and service.  The trip from Alice Springs to Ayers Rock Resort was unbelievable with all the red sand and seeing in the middle of nowhere Mt Conner, Uluru and Kata Tjuta off in the distance. For the sunrises and sunsets you have to be there to witness them. Sound of Silence dinner under the stars was an experience that we will never forget.

I haven't covered everything but we will never forget the experience. We were very impressed with the itinerary and if and when we decide to go back to Australia and NZ, we will definitely be in touch with you. Thanks again for the great planning.

The Dawsons, British Columbia

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Great Advice and Direction.

We found Australia to be a land of stark contrasts, very interesting, and extremely friendly. We did find food to be very expensive! You provided us with great advice, and gave us good direction on some of the pieces we enjoyed the most i.e. the Ghan, Tramcar. We both appreciated your responsiveness to my emails, and it was very reassuring to know that you were on the other end of my computer :-). I have already recommended you and Downunder Travel to others, and will continue to do so. Thank you so much for your help in planning this vacation; it was a trip of a lifetime for us!!

Regards,

Maureen and James

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Loved Every Minute!

Hello Jason,

Want you to know what a fantastic trip we had. Survived snorkeling on the Great Barrier Reef without a shark bite or jelly fish sting, but almost didn't survive 41C in Alice Springs! Luckily there was a cold snap the day we climbed King's Canyon and hiked the rim. The temperature only reached

37C. :) We learned a great deal and have some wonderful memories.  Loved every minute!

Robert and Lyn Bruce

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Second to None Arrangements!

Jane, We want to express our sincere thanks for such an outstanding job in putting this trip together. Without your guidance and expertise we would not have had such a wonderful experience. There is no doubt this has been one of the best travel experiences that we have enjoyed over the years. You have been  professional in every sense of the word and have been on top of everything since the day we met with you to discuss our plans and the subsequent trip itself.

We enjoyed the Holland America Cruise and the ports of call very much. Having been in Auckland during the World Cup finals was an added bonus and something we will remember for a long time. You could not help but get caught up in the All Blacks excitement.

All the private tours you arranged for us in New Zealand and Australia were second to none. They were all very good and were provided by very competent and friendly staff.  We would highly recommend the Rotorua, Elm Wildlife, Marlbourgh Wine, Tour of Burnie and the Ayers Rock tour to anyone. All the guides/drivers were very good and very knowledgeable and with the small groups it was very enjoyable.

The tours provided on the AAT Kings Tour were also very good and we enjoyed them all. There are too many to mention but the staff were all well prepared and interesting. Again I would have no trouble in recommending any of them.

All the hotels and staff were excellent. The category of the rooms and services were very good. On two occasions the hotels kept our bags so we would not have to lug them around as we were returning within the next night or two. All the hotels were run in a very professional manner and again I would have no trouble recommending any of them.

All the Qantas flights were on time and the baggage arrived each and every flight. Amazing when you think of the number of flights we took and the number of bags we had. The Qantas staff were all very pleasant and professional and very obliging.

Again we want to thank you for such a remarkable job in putting this trip together. The way you kept in touch with us and provided assistance when required was remarkable. We had a great time and will remember it for a long time. You are in a category all by yourself in client service and satisfaction. Our congratulations for making our vacation such a success.

Regards,

The Prestons, Alberta

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Best Vacation Ever in the Cook Islands!

Thanks Jane!

This is one holiday we will never forget! John and Rachel were superb hosts and their properties are immaculate with many lovely touches....fresh baked goodies and local fruits on our arrival and again delivered during our 2 week stay, fresh flowers picked from their wonderful gardens, great big beach towels, lovely ironed sheets, unlimited use of kayaks and snorkel gear, fabulous beach with crystal clear water only steps away and many other features (too many to mention) made our stay very comfortable. John and Rachel were very happy to drive us to and from the airport for our trip to Aitutaki and we enjoyed an afternoon of "local shopping" with Rachel on our last day. All in all, an outstanding vacation with ideal accommodations in a beautiful setting. Thank you Rachel and John, we hope to be back! [to Makayla Palms]

J & R Collingwood, Smithers, BC

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Hard to Leave!

Many thanks for all you did!  All arrangements went very smoothly.  It was the trip of a lifetime. Fiji is spectacular and the people unbelievable! Outrigger was sooo luxurious. The trip to the village was amazing. Castaway was spectacular - we snorkelled constantly right outside our door. I took 900 pictures of fish!  We did two snorkelling trips to the outer reef, night snorkelling and sailing lessons. Saw tons of dolphins on the dolphin safari. Did I mention the weather - hot and sunny every day. Maybe half hour of rain on whole trip. The food was great - vegetarian options everywhere. We both loved the massage. It was very hard to leave!

I was very happy with Air Pacific. Jane, many thanks. It was great.  

C. Bates, Aurora, Ontario

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Quick Reslove.

We would like to extend a huge Thank You to Downunder Travel and in particular to Jason Webb for our wonderful vacation experience in Australia and Fiji.  

Our itinerary was arranged giving us opportunities to see a large part of the continent without any worries. Our accommodation was top notch and well situated so we had easy access to local attractions. It was nice to be able to arrive at our destinations at any time of the day and be expected. In one instance when we were unable to confirm a day tour booking a quick email to Jason resolved the issue by the time we got up the next morning. We spent over 7 weeks on our tour of Australia and we enjoyed every moment of our trip thanks to the knowledge and experience that Jason provided. We would recommend Jason to anyone looking to travel down under. 

D & P. Thomson

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Incredible Memories!

I just wanted to say a huge thank you for all of your help in arranging my recent trip to New Zealand and Australia.

From a trip to Milford Sound to a visit to the Australia Zoo to a snorkeling experience at the Great Barrier Reef, I truly had the time of my life, and will undoubtedly be left with many incredible memories. I couldn't have done it without you. Keep up the excellent work; I won't hesitate to recommend you if one of my friends or family members is considering a trip down under.

Thanks again!

Curtis

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It All Went Off Without a Hitch!

Oh where to start, the trip was wonderful and the perfect way to celebrate an anniversary!!  Bora Bora was fabulous and was just like the pictures only better to be actually experiencing the magic and beauty. The people are lovely, the food was good and the water was perfect. All the different shades of blue and green in the water were amazing and have to be seen to believe it. Pictures don't do it justice.

The Hilton was a very nice resort and I would certainly recommend it. It was very romantic and a good place to relax and reconnect. The water off of the bungalow was great, warm like a bathtub and quite deep so you could dive in and the fish were everywhere. We spent many hours snorkeling and swimming.

All in All it was a wonderful trip and one we will always remember. It is a beautiful place and we do hope to return someday.

Thanks Jane again for all you help in planning. All the vouchers worked well and the people we encountered through the travel company were great, everything went off without a hitch.

S&B Rosenthal, Coquitlam BC

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Thanks For Your Help and Advice!

Steph! - I hope you are well - Happy Holidays and Happy New Year! I'm writing for a couple reasons, but the first to let you know that we are SO happy with everything. We conquered Fiji and then NZ (which were both incredible) and now we have almost made it down the East Coast of Australia. Currently in Surfer's Paradise and then heading over to Byron Bay for NYE (Sydney wasn't possible, mostly due to funds) but anyways, it's just amazing and I'm so happy here! We thank you so much for all of your help and advice. I've given your info to ANYONE who has shown any interest in coming over here :)

Having said that, I am writing because I don't want to leave! I know you said that the earlier the better for switching flights and that way you can usually get them to waive the fees (which would be awesome)! So, if we could switch my flight to the latest possible date, that would be perfect. I think that would be around the end of October! Let me know if you need any additional info from me!

And thank you so much for introducing me to this amazing place!

Natalie P!

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We're back and could not have had a more perfect vacation.

Dream Island turned out to be a custom made bungalow on a beach on an almost empty moto. Kolka and his wife were perfect hosts, took us on free tours to swim with sting rays, cooked us tuna, taught us how to milk coconuts and otherwise left us alone.

Te Tiare was a tucked away resort that was the epitome of peace and tranquility. It was on section of Huahine that was accessible only by boat. The overwater bungalow was unbelievable, the food was great, the staff and facilities all five star. Highly recommended romantic getaway for the slightly more adventurous.

The many connections and transfers went without a hitch (our biggest problem was catching a cab in Vancouver).

Thanks for all your help, Jane.

D.J. Vancouver, BC

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Thank You For Everything!

I've been meaning to get in touch with you since we've been home from our holiday, and today I drove by your office and my memory was revived. THANK YOU, so much, for everything. We had the holiday of a lifetime and you were able to get us there, on budget, and offered us exactly what we needed to island hop through the Cook Islands and Fiji.

On taking your suggestion on the time of year, we made the best decision. In 5 weeks we had 3 days of rain pretty good for the end of the rainy season/beginning of the rainy season(depending on the side of the date line). It was hot and sunny the entire time couldn't have been better. In total we visited 13 different islands saw the most amazing fish snorkelling in the Cook Islands and met some of the nicest people on earth. The Cook Islands were so much more then I could have imagined, even after the cyclones the spirit of the people could not be broken, they were so amazing. Fiji was an experience in itself. 

We were on the Yasawa islands which to use the most fitting word were "rustic". But we are young and rustic meant real and down to earth. These people really have nothing but are just so full of life and are happy to share it with you alongside the Kava bowl. Again from all of us thank you and one day we'll dream of repeating this trip and we'll always know where to go.

Thank you, C & M Johnstone Calgary, Alberta.

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Expert Planning and Exceptional Service!

We are back from our Australia vacation & it was wonderful. Thank you for all the expert planning you did for us, the travelling went smoothly and was everything we hoped it would be. We especially loved the Old Sydney Hotel in the Rocks, what a lovely location & our room had a view of the Opera house & harbor from the 6th floor. The one comment we have about the Port Douglas accommodation (Oaks Lagoon) is that it is quite away from the main Port Douglas area & really suited someone with a car to bring in groceries (the were no eating facilities only cooking facilities on the premises) & get places. There was a good local shuttle around town & the room was clean & well equipped & the swim in room was fun although we hit a cool spell & really didn't use the pool. If someone wanted to stay a week & do some of their own cooking & do their own exploring of the area the Oaks Lagoon would be ideal! The tours were great & the Great Barrier Reef is really quite amazing.

Thank you again for the really exceptional service you gave us, I would highly recommend you to anyone else who needed advice and assistance planning a holiday in Australia.

Sincerely,

A & I Robertson

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We'll Keep You In Mind!

We thought we’d let you know that we arrived back safe and sound last Friday night.  We were so pleased with the flight arrangements, accommodations and tours that you booked for us. Not sure if you pass such info on to anyone but the ‘Connections’ tour from Alice Springs was a highlight, thanks in large part to the bus driver/tour guide Terry. He was a wealth of information and knowledge about the geology, aboriginals and Uluru etc. Camping was definitely the way to see this special place!

We managed to score tickets to an opera in Sydney on the day we arrived there! It was a new opera - ‘Peter Grimes’ opening night – and we paid $50 per seat rather than the $250 face value for row 14 almost center stage! I guess they wanted all the seats filled. It was a great night!

For the most part we followed all your advice except concerning the Great Barrier Reef, where after talking to a local we did a full day to the outer reef – three stops in fact. We went with ‘Aristocat’ and would highly recommend them. Picture two prairie ‘kids’ outfitted in lycra suits and snorkels (not to mention the noodles to hang onto!) 70 miles out into the Coral Sea exploring the Great Barrier Reef! Penny found her legs had gone stiff the next morning from swimming with flippers on the day before! Definitely a highlight of the adventure!

Even the weather cooperated and the ‘wet’ had not yet arrived so we were able to rent a car and do the Daintree and surrounds on our own. No ‘cyclonic storms'. But you didn’t tell us Darwin would be like living in a sauna!!

So, thank you for all your help.

In future we are thinking about New Zealand and have also talked about China so we will keep you in mind if our ‘maybe’ turns into ‘let’s go’.

Sincerely, Lau & Penny

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3 Week Australian Honeymoon

Just wanted to write that we’re home and we had a wonderful time in Australia! Thank you so much for organizing such a great trip. We were able to kick back and relax, knowing that all of the details were taken care of and we were able to just show up and completely enjoy ourselves wherever we went. We loved all of your picks – everything from the hotels and resorts to the locations.

S&A, Saskaton Feb 2010

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Truly Memorable Trip!

We had a fantastic 31 days in Australia. I took over 1000 pictures and as I look at them, it seems like a dream. We had wonderful weather other than the very last day in Brisbane when it really poured so we did not see much of Brisbane. The Australian people are awesome, the scenery was incredible it was everything we wanted on our first really big holiday.  What really made it for us were the wonderful arrangements you made for us – everything worked like a charm – I really liked the fact that all of the expenses were behind us. I loved checking out of a hotel with a zero balance on our bill!

Thanks again for helping us make this a truly memorable trip.

Cheers, J & S Stayura

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No Problems With Any of Our Trip!

We had an amazing time! We are very happy that we booked with Acacia through you as we saw many other overland safari trucks along the way and ours seemed to be the Cadillac (if you can call it that). The truck contained a power bar for recharging Ipods, cameras, video recorders etc. There was a freezer and 2 coolers to keep food and drinks cold. We had individual lockers to put all our gear in and if you brought a lock, you can lock it up. There was a safe on the truck for passports/money etc. and our guides were absolutely wonderful. They were a husband and wife team from South Africa named Frik and Sonya and we would do another trip with them in a heartbeat! They have been guiding for close to 15 years and their entire background was either guiding in safari trucks of working with animals at national parks. They took the time to stop and show us things along the way and had many stories and information about all sorts of animals, cultures, safety, activities, history etc.

Our main goal on this trip was to see wildlife and we definitely exceeded this goal. We saw the big 5 between Etosha and Chobe plus more. The wildlife was abundant however our guide said we were extremely lucky to see everything that we did- ie. pack of wild dogs which we had no idea were so rare. We saw a mom and cub leopard at close quarters, elephants, lions, zebra, hyena, giraffe, buffalo, hippos, wart hogs to crazy birds that we still don’t know what they are. Since it was end of spring, lots of animals had their babies with them as well so we were surprised to see so many.

In Livingstone we walked with the lions, which was absolutely amazing. We got to learn about the charitable program that they were in for conservation as the lion population is decreasing dramatically. We rafted the Zambezi River which was crazy and the closest near death experience we will ever encounter. We bartered with the locals for souvenirs and relaxed by the pools with a cold drink in hand. We stopped in villages to hand out food and supplies as well as soccer balls to those that are in extreme need.

Thanks for all your help organizing the trip. Everything was terrific, we had no problems with anything and it was the adventure of a lifetime.

J & M Mullenix

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